SalonBEEESalonBEEE

Legal

Account & Data Deletion

How to request deletion of your SalonBEEE account and personal data.

1. Requesting Account Deletion

You can permanently delete your SalonBEEE account directly from within the app you use — this is the fastest way, since it takes effect immediately.

If you're a customer (SalonBEEE Booking app):

Open the app → go to the Profile tab → Delete Account → confirm.

If you're a salon partner (BEEE Partner app):

Open the app → go to the More tab → Delete Account → confirm.

If you can't access the app — for example, you've lost access to your registered mobile number or device — you can request deletion by emailing us at support@salonbeee.in or info@salonbeee.in from the email address or with the mobile number registered on your account. We may ask you to verify your identity before processing the request.

2. Requesting Deletion of Specific Personal Data

Account deletion removes your account entirely. If you instead want to ask about, correct, or request deletion of specific personal information without deleting your whole account, write to us at support@salonbeee.in describing what you'd like changed or removed. We may ask you to verify your identity before making any change.

3. What Gets Deleted

Customer accounts:

Your account profile, your registered push-notification devices, and every active login session (you'll be signed out everywhere) are permanently removed.

Salon partner accounts:

Your account, your salon listing, and all bookings associated with that salon are permanently removed, along with your registered devices and every active login session.

4. What May Be Retained

Some information may need to be kept even after your account is deleted, where required or permitted by applicable law, or for legitimate business purposes such as transaction and payment records, dispute resolution, fraud prevention, security, or regulatory requirements.

For customers specifically: your past booking, payment, and review records are kept — because they're also the salon's own transaction and business records, not only yours — but your personal details (your name and phone number) on those records are removed or replaced with a generic placeholder, so they're no longer linked to you personally.

Deleting your account does not automatically cancel or resolve a booking, payment, refund, or dispute that's already in progress — those may need to be resolved separately first.

5. Processing Time

Deleting your account through the app takes effect immediately. A deletion request sent by email is reviewed and processed by our team after we're able to verify your identity — we aim to handle these as promptly as we reasonably can, but we don't commit to a fixed number of days, since verification and processing time can vary.

6. Contact Us

For any question about this page, or for help with deletion, reach us at:

support@salonbeee.in or info@salonbeee.in